Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Mobile number
• Email address
• Billing information
• Appointment details
• Address (if provided)
• Feedback or reviews submitted by you

Technical Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Cookies and usage data

2. How We Use Your Information

We use your information for purposes including:

• Booking and managing appointments
• Providing salon and beauty services
• Sending appointment confirmations and reminders
• Customer support and communication
• Processing payments
• Improving our website and services
• Sending promotional offers or updates (only where permitted)
• Compliance with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment gateway providers
• SMS / email service providers
• Website hosting or IT service providers
• Government or legal authorities when required by law

All such third parties are expected to maintain confidentiality and security of your information.

4. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You may disable cookies through your browser settings; however, some parts of the website may not function properly.

5. Data Security

We take reasonable security measures to protect your information against unauthorised access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary for business, legal, or operational purposes.

7. Your Rights

Subject to applicable Indian laws, you may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permissible
• Opt out of promotional communications

For such requests, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of such external websites.

9. Children's Privacy

Our services are not specifically directed toward children under 18 years of age. We do not knowingly collect personal information from minors without parental or guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.